Dynamic Power Variations in Data Centers and Network Rooms
| sponsored by APC
WHITE PAPER:
To mitigate against the problems described in this document, designers and managers of data centers and network rooms must adapt to the new realities of dynamic power consumption.
Posted: 21 Nov 2008 | Published: 20 Nov 2008
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Six Steps to Reduce Risk and Improve Control over Real-time Communications
| sponsored by Quest Software
WHITE PAPER:
Instant messaging (IM) and other real-time communications are widely used throughout most enterprises today, but their use remains largely unmanaged. This white paper identifies key concerns and identifies six steps to improve control over...
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Midsize Communications Solutions for Dummies
| sponsored by Avaya Inc.
BOOK:
Midsize Business Communications for Dummies explores the unique challenges faced by midsize businesses and how intelligent communications can improve interactions across employees, suppliers and customers.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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SIP Communication for Dummies 2nd Edition
| sponsored by Avaya Inc.
WHITE PAPER:
Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Data Protection Security Best Practices
| sponsored by Iron Mountain Digital
WHITE PAPER:
This document discusses the data and information security issues associated with personal computers.
Posted: 20 Nov 2008 | Published: 20 Nov 2008
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Securing the Everywhere Network
| sponsored by SonicWALL
WHITE PAPER:
Everywhere networking streamlines facilities and energy costs, eliminates commuting time and expenses, builds global business partnerships, broadens markets and staffing pools and shortens customer response times.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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The Advantages of Multi-Core UTM
| sponsored by SonicWALL
WHITE PAPER:
The newest trend in firewall protection is Unified Threat Management (UTM) that not only guards against intrusion, but performs content filtering, data leakage protection, intrusion detection and anti-malware duties.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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Customer Interaction Analytics: Quality of Care on the Critical Path
| sponsored by Genesys
WHITE PAPER:
As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
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Using Exchange Server 2007 for Voicemail
| sponsored by Microsoft
WEBCAST:
Join Microsoft IT Pro Evangelist, Harold Wong, for this informative webcast to learn more about:
Posted: 18 Nov 2008 | Premieres: 04 Dec 2008, 14:00 EST (19:00 GMT)
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The Enterprise Network Partner - Management and Transformation
| sponsored by Alcatel-Lucent
WHITE PAPER:
This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
Posted: 17 Nov 2008 | Published: 17 Nov 2008
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Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers
| sponsored by Alcatel-Lucent
CASE STUDY:
Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
Posted: 13 Nov 2008 | Published: 13 Nov 2008
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Choosing the Right VOIP Gateway for Microsoft UC: A Guide for Voice Infrastructure Decision-Makers
| sponsored by NET Quintum
WHITE PAPER:
This white paper outlines the opportunities and challenges companies face as they implement Microsoft UC as part of their overall computing-and-communications environments.
Posted: 07 Nov 2008 | Published: 07 Nov 2008
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eGuide: Managing VoIP Quality
| sponsored by CA
WHITE PAPER:
This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network.
Posted: 07 Nov 2008 | Published: 07 Nov 2008
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PacketSaver: More Efficient, More Reliable VoIP
| sponsored by NET Quintum
WHITE PAPER:
PacketSaver is a powerful technology for any organization seeking to leverage IP networking to support voice, fax, and data. By reducing bandwidth requirements and router processing loads, PacketSaver cuts costs while improving reliability.
Posted: 07 Nov 2008 | Published: 01 Jun 2008
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Remote Office Survivability
| sponsored by NET Quintum
WHITE PAPER:
This white paper outlines the remote office challenges that are surfacing as more companies implement VoIP. It also explains how corporate IT departments and service providers can avoid the pitfalls experienced during the initial adjustment
Posted: 07 Nov 2008 | Published: 07 Mar 2008
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Redefining the Telepresence Experience
| sponsored by TANDBERG
WHITE PAPER:
TANDBERG offers a range of telepresence solutions, from an immersive meeting room to a smaller system for ad hoc meetings and a personal system for the desk, combined with additional technology and services, the meeting is further enhanced.
Posted: 06 Nov 2008 | Published: 06 Nov 2008
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E-Book: Improve the Efficiency of Your Call Center - Leveraging VoIP and Session Initiation Protocol (SIP)
| sponsored by Genesys
WHITE PAPER:
Read this E-Guide and explore how constructing your service organization around SIP and utilizing SIP-based contact center can make managing premium service channels more effective and interactively guide lower-value clients.
Posted: 06 Nov 2008 | Published: 06 Nov 2008
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Telecom Expense Management: A Valuable Solution for an Economic Slowdown
| sponsored by AnchorPoint
WHITE PAPER:
The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities.
Posted: 06 Nov 2008 | Published: 28 Aug 2008
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E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes
| sponsored by Angel.com
WHITE PAPER:
Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details.
Posted: 04 Nov 2008 | Published: 04 Nov 2008
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IT Briefing: Service Delivery Best Practices: Translating Customer Needs into Network Services
| sponsored by Alcatel-Lucent
TRANSCRIPT:
In this transcript from a SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: 04 Nov 2008 | Published: 04 Nov 2008
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Siemens Enterprise Communications
| sponsored by CA
CASE STUDY:
When Siemens Enterprise Communications expanded its network management services, it overcame the challenge of meeting growing customer demands while keeping costs low, by using a Network & Voice Management solution from CA.
Posted: 31 Oct 2008 | Published: 30 Oct 2008
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eBook: The Definitive Guide to Converged Network Management
| sponsored by CA
BOOK:
This guide highlights the overall service management challenges facing enterprise business and identify common industry best practices for effectively managing an integrated, unified communications environment using VoIP.
Posted: 31 Oct 2008 | Published: 30 Oct 2008
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Ensuring Successful Voice Over IP Deployment
| sponsored by CA
PODCAST:
During this podcast learn what you can do at each stage of a VoIP deployment that will help you understand the capacity requirements of your current environment, smooth your transition to IP voice, expedite time to value and maximize ROI.
Posted: 31 Oct 2008 | Premiered: 30 Oct 2008
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Next-generation service provider platforms: What do service providers need?
 | sponsored by Alcatel-Lucent
VIDEO:
In this SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing.
Posted: 22 Oct 2008 | Premiered: 22 Oct 2008
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8x8, Inc Hits Performance Targets with Dolphin Expresssuch
| sponsored by Dolphin Interconnect Solutions
CASE STUDY:
With the continued growth of VoIP, 8x8 needed to upgrade the performance and capacity of their subscriber call flow in order to meet their current and future needs. This case study explains how they did it.
Posted: 22 Oct 2008 | Published: 22 Oct 2008
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